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For Milestone One, you will submit a written report in which you analyze the communication environment that exists within BOLD Flash and discuss the particular areas of concern.
Specifically, the following critical elements must be addressed:
Background and Area of Focus: Analyze the communication environment that exists within BOLD Flash, and discuss the particular areas of concern. Define the area that you feel should be your focus to start. Specifically, describe which area (internal business processes, product documentation, or technical service communication) you feel is the most important to fix first, and describe why. Provide your reasoning.
Key Stakeholders: Discuss your framework for planning and communicating with the stakeholders in your chosen area. Determine who the stakeholders are, why they are stakeholders in your chosen area, and how your communications will affect them.
Established Practices: Identify established communication practices that would benefit your approach to communicating with the stakeholders that you have identified. Provide evidence to support your conclusions.
For additional details, please refer to one of the following artifacts:
BOLDFlash Internal Business Process PDF
BOLDFlash Product Documentation PDF
BOLDFlash Technical Service Communication PDF
Lastly, refer to the BOLDFlash: Cross-Functional Challenges in the Mobile Division case study.
APA Citations, 3-5 Sources
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